Privacy is your Right. DEFEND IT.
 
 

Online Documentation Support WIKI

The MetroPipe Online Documentation WIKI has loads of Documentation, HOWTO's, and examples on setting up many common applications with hints, tips and warnings.

Please use the WIKI at http://www.metropipe.net/wiki/ to find answers to your questions before contacting technical support via email. You might find what you are looking for and in many cases we will direct you to the wiki anyway since it is full of detailed documentation and being updated regularly.

Email Support

Please email our departments direct for more efficient handling of your support issue. We try to reply in less than 24 hours during business week days.

Technical Support related to installing or configuring your connection software, your browsers or other technical issues: support@metropipe.net

Order Support related to billing, renewals, or payment related issues: orders@metropipe.net

PGP Keys can also be found here.

Live Text Chat Support

We offer live support with one of our support personel using text chat using your browser.

Live Text Chat Support is currently only available by appointment only.

Skype Encrypted Voice and Text Chat Support

We offer live support with one of our support personel using the excellent free encrypted voice and text chat program called Skype. You may download skype here. Skype.com

Skype ID's:
MetroPipe
MetroPipeOrders

Our Skype status can be seen at the upper right side of our website pages.